"Return any unused item with your original receipt within 90 days for an exchange or refund”
*Exceptions are Swimwear, Athletic Supports, Jocks and Jills
HOCKEY STICK RETURN POLICY
Composite Sticks, Blades & Shafts – 30 DAY LIMITED WARRANTY – one time replacement
* Excludes Pro Stock and Selected Models
The following is NOT covered by warranty:
- A Blade, Stick or Shaft that has been exposed to any type of open flame or heat source.
- A Blade, Stick or Shaft that has been tampered with by a rasp, file, or sandpaper.
Composite Sticks, Blades & Shafts must be returned prepaid with original sales receipt directly to:
EASTON-REEBOK-CCM-BAUER-TPS-SHERWOOD (See warranty information for details)
Due to the nature of the game there is NO WARRANTY on Wood Sticks/Blades.
BASEBALL BAT RETURN POLICY
Composite and Aluminium Softball and Baseball bats – 1 year limited warranty
Maple Composite Baseball Bats (Demarini, Combat) – 90 Day Warranty, Return to Vendor
Wood Composite Baseball Bats (Mizuno) – 90 Day Warranty, Return to Store
Bamboo Wood Baseball Bats (Mizuno) – 90 Day Warranty, Return to Store
Wood Baseball Bats (Maple and Ash) – No Warranty
Bats must be returned prepaid with original sales receipt and Company warranty form directly to:
Customer Service at: EASTON-WILSON/DEMARINI-COMBAT
Note: Easton Composite Bats (baseball, softball, fastpitch and slo-pitch) now carry a six-month warranty from date of purchase.
RETURN WITH A RECEIPT
An original receipt is requested for all exchanges or returns. Within 90 days from the date of your purchase, an exchange or return can be made for unused/ unworn merchandise. All items must be returned in their original packaging. All refunds will be made in the same form of payment as the original purchase.
RETURN WITHOUT A RECEIPT
If you wish to make a return and have lost your receipt, merchandise will be returned based on the lowest price the item was offered for sale within the 60 days preceding the return; and the refund will be applied to a MERCHANDISE CREDIT note. If the amount of the return is less than $5.00, cash will be refunded. Items must be unused and unworn and in their original packaging. You will be required to provide government issued picture ID and provide your name, telephone number and postal code for the transaction.
MULTIPLE ITEM DISCOUNT RETURNS & "FREE ITEM" WITH PURCHASE RETURNS
When a regular priced item purchased during a “Buy One, get One” event is returned, the discount on the second item is forfeited. The second item may be repurchased at the current selling price or both items can be returned for a full refund. Items purchased as a part of a promotion offering a free item can be refunded with the return of all items. Individual items can be exchanged.
Should your purchase develop a manufactures defect within the manufacture warranty period please return to any National Sports store. An original receipt is required for a refund. Without a receipt, product will be returned based on the lowest price the item was offered for sale within the 60 days preceding the return; and the refund will be applied to a MERCHANDISE CREDIT note. You will be required to provide your name, telephone number and postal code for the transaction.
National Sports offers a one-time price adjustment with an original receipt within 30 days of the original purchase. An original receipt must accompany a return/ exchange receipt to be eligible for a price adjustment.
Gift Cards cannot be redeemed for cash. After making a purchase, if you have a balance left on your gift card – unless it is $5.00 or less – we will leave the balance on your card.
FGL Sports Ltd. reserves the right to change this policy without notice to its customers and will not be held responsible for any loss or damages suffered as a result of such changes.
If you require more information on our policy, please contact Customer Service:
At National Sports we constantly strive to offer the best price in the market, however should you find, within 30 days of your purchase, any item offered at a lower price by competition or at our store, we will gladly match that price.
Conditions: Present your original National Sports receipt along with the proof that the item you purchased is being advertised at a lower price. The price must be legitimate and verifiable by National Sports personnel and must be in Canadian currency. The advertised item must be of the same brand and model and available in stock for immediate sale. The item must be in its original packaging. Our guarantee does not apply to any demo or used products or to advertising errors or misprints, team discounts, internet offers, mail order offers, rebates, premiums, free or combined offers (ex: gift with purchase), limited time offers, close-outs, liquidation or clearance items. The terms of our guarantee may be modified without notice.